Australian-Owned Supplier of Electronics Components

Terms & Conditions

Clear policies for your Electronics and Electrical purchases

Multi Electronics
Effective Date: [26/02/2026]

1. Introduction

Welcome to Multi Electronics (“we”, “our”, “us”).

These Terms and Conditions govern your use of our website located at:

www.multielectronics.com.au (“Website”).

By accessing or using this Website, placing an order, or purchasing products from us, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this Website.

2. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law (ACL).

Our goods and services come with guarantees that cannot be excluded under Australian law.

You are entitled to:

A replacement or refund for a major failure; and
Compensation for any other reasonably foreseeable loss or damage.

3. Eligibility to Purchase

By placing an order, you confirm that:

You are at least 18 years of age; or
You have permission from a legal guardian; and
The information you provide is accurate and complete.

4. Products & Pricing

All prices are listed in Australian Dollars (AUD).
Prices include GST where applicable.
We reserve the right to change prices at any time without notice.
Product descriptions and images are provided for guidance only.
We do not guarantee that colours or images are perfectly accurate.

We reserve the right to:

Limit quantities
Refuse service
Cancel orders if pricing errors occur

If an order is cancelled, a full refund will be issued.

5. Orders & Payment

Orders are subject to acceptance and product availability.

Payment must be made in full at the time of purchase via our secure payment providers (e.g., Stripe, PayPal or other listed providers).

We do not store full credit card details.

An order confirmation email does not guarantee acceptance of your order.

6. Shipping & Delivery

We ship Australia-wide.

Shipping costs are calculated at checkout unless otherwise stated.

Delivery timeframes are estimates only and may vary depending on location and carrier delays.

Risk and responsibility for goods passes to the customer once goods are dispatched.

We are not responsible for:

Carrier delays
Incorrect delivery information provided by the customer
Lost parcels once marked as delivered

7. Returns, Refunds & Exchanges

Returns are handled in accordance with Australian Consumer Law.

You may be entitled to a repair, replacement, or refund if:

The product is faulty
The product is significantly different from its description
The product is not fit for purpose

Change-of-mind returns may be accepted at our discretion and may require:

Item in original condition
Unopened packaging
Return shipping paid by the customer

Certain products (e.g., opened electronic components, custom items) may not be eligible for return unless faulty.

8. Use of Electronic Components

Many products sold by Multi Electronics are electronic components intended for technical and professional use.

Customers are responsible for:

Ensuring correct usage
Proper installation
Compliance with safety standards

We are not liable for damage caused by incorrect wiring, misuse, or modification of products.

9. Intellectual Property

All content on this Website, including:

Logos
Graphics
Product descriptions
Images
Text
Layout

is the property of Multi Electronics unless otherwise stated.

You must not:

Copy or reproduce content
Use our logo without permission
Republish content for commercial purposes

10. User Content & Comments

If our Website allows reviews or comments:

You warrant that your content:

Does not infringe intellectual property rights
Is not defamatory, unlawful, or offensive
Does not contain misleading information

We reserve the right to remove any content at our discretion.

11. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for:

The content of third-party websites
Security practices of external sites
Any damage resulting from visiting third-party sites

12. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect or consequential loss.
We are not liable for business interruption or loss of profits.
We are not liable for damages arising from misuse of products.

Nothing in these Terms excludes liability that cannot be excluded under Australian Consumer Law.

13. Website Availability

We do not guarantee that:

The Website will be uninterrupted
The Website will be error-free
All information will always be up to date

We may suspend or modify the Website at any time.

14. Privacy

Your use of this Website is also governed by our Privacy Policy.

15. Amendments

We reserve the right to update or modify these Terms at any time.

Changes take effect immediately upon publication on the Website.

16. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes shall be subject to the jurisdiction of the courts of Victoria.

17. Contact Information

Multi Electronics
Melbourne, Australia
Email: support@multielectronics.com.au